Success Stories

 

Thank you CDroller !
Posted on January 02, 2015 by Adam E.

Around 8 years ago I placed a DVD that had some rather special photos on it, into a laptop. For some reason, the laptop did not recognize that the DVD had data on it and proceeded to prepare the disk as if it were new. This process erased everything on the disk. I saved the disk and every time I got a new pc or heard about a way to retrieve lost data, I would try the disk and make various attempts.

I had absolutely no faith in CDroller after these experiences, but went ahead and gave the trial version a shot. I was somewhat in shock when the program stated that it found data on the disk and proceeded to indicate that the data was jpg files. Without hesitation, I purchased the key to activate the full version. A few minutes later I was looking at the long lost photos from when I proposed to my wife! I cannot begin to express my gratitude for giving these cherished memories back to me and my family!

Adam E., North Ridgeville, OH, USA

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What can I say ?
Posted on May 25, 2011 by G. Wayne Dwornik

When you find yourself looking for a product like this, it's most often a pretty serious situation. As I searched the internet for possible solutions to help me retrieve unreadable files on a DVD video recorder, I found a myriad of products, none of which I had heard of before. But I needed something to fix this. I looked for reviews, and found your product sounded most promising. I really needed to get these files and quickly! Your product and your support team came through with flying colours!

The product installed quick and clean; although the screens looked foreign to me. Your support team provided fantastic assistance in checking all the details required for a successful recovery. 100% recovery. no hiccups, bumps or surprises. well the only surprise I encountered was how quickly and how well it performed. While I have only needed to use this once, I see from the menus it has an amazing array of problems it can fix; my experience tells me it would likely do well on them all.

At the time of this incident CDRoller was a shareware product with a ... reasonable price tag. I was most happy to pay for the product and for the additional support option. Chances are I will not require this software again. But you know, I am happy to pay and have it available.

Many people feel all software should be open or free... I would suggest people should consider what their own time is worth, or the value of lost files, and time... and then weigh the costs.

Thanks again to the CDRoller team. Great product. Great Support! Top notch service TOP Ratings in my books. and I am thrilled to share this high praise.

g. Wayne Dwornik, Lethbridge, AB, Canada

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Damaged mini CD from Sony MVC-CD500.
Posted on November 07, 2008 by Chuck Miller

I had a damaged mini CD from a Sony MVC-CD500 digital camera. Sony would not/could not help me. The CD contained 118 picture from a wildfire investigation that were important to the case. I sent the CD to a company in Canada and one in the mid west that supposedly restored hard drives and CDs. They both told me that there was nothing on the mini CD to recover. I knew better because I had viewed some of the pictures as I took them.

CD Roller was able to help me retrieve over 90 of the pictures completely and a half dozen or so partially. That was not the first CD damaged by my camera. I plan to use CD Roller again very soon. I also want to thank Paul Goldenburg for his excellent help in interpreting the instructions. I am not computer illiterate but I am not far from it. Thanks again guys for your super product and wonderful help!

Chuck Miller, Grants Pass, OR, USA

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Data Recovery from Roxio Drag-To-Disc CD.
Posted on April 26, 2008 by John Moulis

I would like to say how pleased I am with your product CD Roller. I write a blog and one of the features is a pic of the day I have saved from either the Net or my own digital camera. I had saved over 3000 jpegs to a CD with Roxio Drag To Disc and several times a day uploaded files to a picture hosting service and linked them to my blog. Each session usually took around 10 minutes for all the files on the CD to load before I could choose which pic to upload. I knew something was wrong one morning when the CD loaded in less than a minute. I checked the file listing and only around 50 files were listed - the rest had simply disappeared. There was over five month's work on that disc, almost all gone.

Thinking the files were lost forever I didn't think anymore about it until I remembered reading about a data recovery program which recovered lost files. I didn't know the name of it until I Googled "Data recovery Roxio Drag To Disc" and a link to your page came up. I visited the page and downloaded the trial version. I scanned the CD and all the lost files were listed, even those I had deleted. I went to the purchase page, entered my credit card details, entered the key code and within a few minutes I had all the files back and burnt to a new CD.

I would recommend your product to anybody and it has been a Godsend. Once again thank you for producing this software which has proven to be a boon.

Yours faithfully
JOHN MOULIS, AUSTRALIA

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When Sony Mavica CD camera failed.
Posted on Nov 19, 2007 by Kim Potaracke

My father passed away September 1st 2007 and I took photos of him in his last days with many of his friends and family. I tried to finalize the disk on my Sony Mavica 1000 cd camera and got a drive error message. I was just sick thinking I would not be able to see these or send them on to his friends and family.

I scoured the internet and noted all the "solutions" that discussed that it was a problem with my camera and I would have to send the camera in and spend up to $500 to get it fixed. I would have paid that to get the photos back as they were irreplaceable.

Somehow I ended up at the cdroller site and decided to try it since my other cds seemed to work in the same camera with no problem so I had a gut feeling that it was a disk error. After I bought the cdroller software online - which was easy and I downloaded the software and registered it-that was also easy. It took a matter of minutes to recover the photos. To say I am elated is an understatement. I am so grateful that this product was available. Thank YOU!!! kim

Kim L.Potaracke, WI, USA

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Recovered Old Songs.
Posted on June 05, 2007 by James Rauch

YOUR PROGRAM IS A LIFE SAVER, I'M A PROFESSIONAL BIG BAND SINGER HERE IN THE WASHINGTON, DC AREA, SINGING SONGS FROM 1910 TO 1949. MOST SONGS OF THAT ERA DO NOT HAVE ANY BACKING TRACKS FOR THEM, SO I HAVE TO HAVE THEM MADE BY MUSICIANS. I HAVE HAD MADE OVER 1,000 TRACKS VALUED AT OVER $ 85,000. I HAVE SEVERAL BACKUPS OF THE TRACKS, BUT ALL ON DVD'S.

FOR SOME REASON MY PLEXTOR AND SONY DVD-ROM DRIVES WERE NOT SEEING THE DVD, CREATED WITH ROXIO EASY CD-CREATOR PROGRAMS v 6.0 and v7.0. BUT YOUR PROGRAM, NOT ONLY SAW THEM, BUT WAS ABLE TO MOVE THEM TO MY HARD DRIVE, WHERE I MOVED THEM TO TWO ADDITIONAL HARDDRIVES, ONE IDE AND ONE USB, FOR ADDITIONAL BACKUPS.

I HAVE ALREADY SENT OUT ABOUT 25 EMAILS TO ALL MY FRIENDS TELLING THEM THAT THEY SHOULD PURCHASE YOUR PROGRAM IMMEDIATELY, AS YOU NEVER KNOW WHEN SOMETHING LIKE THIS WILL HAPPEN AND THERE IS NO NEED TO PANIC, THAT DATA CAN BE RECOVERED. THIS IS THE VERY BEST $ 34.00 DOLLARS I EVER INVESTED.

James Rauch, USA

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After my PC crashed.
Posted on March 23, 2007 by Peter Conway

Two weeks ago I suffered a 'crash' on my PC, losing all data from my hard drive. Since my desktop was getting on in years I bought a new machine, with XP installed. (Decided not to venture down the Vista route just yet!) However, when I came to load data from my back up cd's nothing would load. Messages about 'errors, corrupted files, unable to read data.....' , etc. I explored various other error correcting software and experimented with a few 'trial' versions - all without any success.

In desperation I contacted a company which offered to sort out the problem at £400 ($700) per disk! I tried one last internet browse and found CD Roller, played the trial, which seemed to work, so downloaded the full licensed version. Within four hours I had all my data recovered and installed on my new PC.

I cannot thank the designers of this software enough. Not only have you potentially saved me a great deal of money but also ensured that for the first time in two weeks I will get a good nights' sleep! I heartily recommend this software to anyone with cd/dvd data extraction problems.

Peter Conway, United Kingdom

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Recovered Irreplacable videos.
Posted on Oct 17, 2006 by Jerry Andre

My Daughter and Son-in-law just had a baby, his name is Zachary. They had taken a number of video scenes before, during and after the birth on their Hitachi DZ-MV780A Camcorder on two (2) filled Mini DVD-R discs which my son-in-law removed prematurely, not knowing to finalize before removal. He attempt to replay them in each of their DVD players. The mini DVD's would not be recognize let alone, play. And they would not be recognized by any other program on a PC, (playback or burning software or decoder), not even when put back into the Camcorder.

My Son-in-law contacted Hitachi Support whom assisted him in trying to finalize the DVD's and failing to do so, mentioned (off the record) to go to CDRoller . That was all the Tech would say, conversation over. My son-in-law did not have a DVD burner so gave the mini DVD's to me and told me what the Hitachi Tech said. I downloaded the Demo Version of CDRoller to try it. I had trouble at first then contacted CDRoller Tech support for help. I was impressed that the Tech, Paul Goldenberg did not pressure me at all to purchase the program, in fact, he restrained me until there was a good indication that we would have success.

After a number of email exchanges the CDRoller Tech said the Demo Program had a strong indication the the lost files were recognized and could be recovered and I would then need to purchase the CDRoller program to save and create the MPG clips with use of the new "Split Video" option. I did so with complete success. The quality of the clips are perfect without any degradation that can be detected.

I was instructed to load them into a Mastering program to play on a DVD player. I Mastered and burned the clips onto a DVD and gave a copy to my Daughter and husband. You can imagine their joy... They both cried while watching them... They had not seen the videos prior... and wept while seeing the video of the ultra-sound visit and the chaos of their new babies birth. My daughter tearfully hugged me saying "Thank you Dad" repeatedly. In turn, I virtually hug you and Paul Goldenberg, saying "Thank you".

Many thanks for providing this program and high level of technical support and for not using pressure tactics to purchase the program early, giving me genuine confidence that it would do the job first.

Very Truly yours
Jerry Andre
Federal Way, Washington, USA

and on behalf of Jill, Bill and Zachary Hallett
Kent-Covington, Washington, USA

happy family

PS: I contacted a firm in Seattle Washington to provide this service for me. Their fee would have been $100/disc to analyze + $495/disc to recover and create a new DVD. I paid ~$30 for your program so I figure in this scenario what was saved besides the video clips is $1160.00 plus the satisfaction of learning something new and having the capability for future use. let alone the witness of joy from my family for the accomplishment.

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When HDD died.
Posted on Oct 25, 2005 by Najem Al Hasan

On Saturday night we were backing up data to a CD using Roxio EZCD Creator and it kept failing at 94% for no apparent reason. The following morning, the HDD died. All our company data went with it - 3 years worth of hard work, all gone in an instant.

HDD recovery companies wanted to charge in excess of 300 GBP to simply diagnose - recovery would have been on top of that!

Your simple, affordable software was able to recover the data from the CD and literally saved our company from going out of business.

A "THANK YOU" just doesnt seem enough. Our families, our customers and our suppliers owe you for saving our livelihood.

I really hope you realise the impact of your fantastic software. Keep up the good work!

Thank you, from the bottom of all our hearts.

Best wishes,
Najem Al Hasan
Director, expressplans.com Limited, Livingston, United Kingdom

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Happy Thanksgiving Day.
Posted on Nov 29, 2004 by Patricia Kuniega

I wanted you to know that you made my Thanksgiving Day a truly grateful one! The week before I backed up many of my autumn photos using Roxio's Direct CD. Not long ago I upgraded my operating system to XP and hadn't used the Roxio program in awhile. I carefully used the program software and watched all of my precious photo files being copied over to cd. A few days later (after deleting the original files) I found that I could not open the cd's at all. Not knowing whether it was my cd rom drive, the software or the purchased disks, I was just sick over it.

I purchased software to attempt to read the cd's but it was unsuccessful. The messages said the files were completely corrupted. I also tried to recover some deleted files from the harddrive but I don't have to tell you what a mess that was, and I gave up! Still feeling ill, but determined, I later visited the Roxio site where others had posted questions about a similar problem. Thankfully someone knew about your software and mentioned it in a discussion thread. I held onto my hopes until I first saw your program's screen with my file names on it! Then I got excited! Working with your program I was eventually able to recover all my prized photos. What a feeling of relief I had this Thanksgiving day!

Thank you so much for developing this software! It worked a miracle for me and I couldn't be happier that it exists!

Patricia Kuniega
Hatfield, PA, USA

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Recovered family pictures.
Posted on Nov 29, 2004 by MaryEllen

I had scanned almost 100 pictures from slides for my parents' 50th wedding anniversary party. Needless to say, that took a lot of time. After the party, I decided to save the pictures on a CD using the Roxio drag and drop method. After I copied the pictures, I deleted them from my hard drive. The next week I decided to add more pictures to the CD. While copying files over, I received an error saying that my CD was damaged. I tried everything I could do to repair the CD. I even brought it to the "Information Systems Department" in my place of employment. The best I could do was convert all those files to .rec files - which couldn't be opened or viewed. I ended up putting the disk on a shelf, and it has been there for the past 3 years.

The other day, my husband read an article in the newspaper where a reader wrote the "computer specialist" with a similar problem. He recommended your program. He said that your site offered a free download which I could try before purchasing the program to see if it would work. That made me curious, so I quickly found the CD and downloaded your trial version. To my surprise it found all my files! I got out my credit card and ordered your product. Within the hour, I had all my pictures back!!

Thank you again! I will recommend your product to all my friends who burn CD's.

MaryEllen
Readington, NJ, USA

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