9.1. Contacting Technical Support

The goal of the CDRoller Support Team is to provide our users unrivaled technical assistance when implementing CDRoller technologies. Our commitment to you is very simple. Top-notch support and immediate solutions to your technical problems. Since we have customers throughout the globe, we will do our best to respond to requests 24 hours a day. With our technical assistance, there are no banker's hours, no auto-responder support replies, and no closed for the holiday's door sign.

Each member of CDRoller's programming staff is an expert inside operating system structure. At our team, simplicity and elegance are greatly appreciated, practiced, and achieved. Buy our product, use our service, and you will come to appreciate that too.

You do not have to purchase the software in order to receive support, all your questions regarding CDRoller will be responded within 12 hours, usually within 4 hours.

If you have purchased the product, please include the email address that you used when purchasing the software - we use this to confirm your purchase status and support requests from customers receive priority over others.

You can contact our support department via email at: support@cdroller.com. To be notified about new versions of CDRoller and new products please subscribe to our mailing list at https://www.cdroller.com . All questions regarding orders, licenses or other services should be directed to sales@cdroller.com. If you have any suggestions or comments regarding CDRoller, we'd like to hear from you. Please feel free to send an e-mail to suggest@cdroller.com. All suggestions will be at least considered and you will probably see them as new program's features in the future releases. If you have any problem with our web site at https://www.cdroller.com, please do not hesitate to contact our webmaster at webmaster@cdroller.com.