8.12. Troubleshooting

Q: I think I have found a bug. Where and how can I submit reports about found problems?

A: You can e-mail description about any problem you find to support@cdroller.com. Please be sure to check if you are using the latest version of program, problem may already be fixed at that time. When describing your problem, try to include as much information as possible for our programmers to be able to repeat the problem - reproducing the error is the first and most important step to solution. Please also include the following info:

- short description of your computer drive(s).

- name and version of CD/DVD/BD mastering software or standalone device (digital camera, DVD camcorder, standalone recorder) that created this unreadable CD (DVD, BD).

- Windows version you are using now.