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Q: I often get probs with the dvd-r disks I use in a sony camcorder dcr-dvd91, usually before finalising. Can your software recover data from these?
A: CDRoller is able to recover the video files (VOB files) from mini DVD-R/RW discs created by Sony DVD Camcorders. In order to find and retrieve the lost video, we recommend to use Recover DVD Video option. Just follow the displayed instructions "step by step". To convert the recovered VOB or VRO files into MPEG ones, you can use Split Vdeo option. Finally, click Burn button and make a new DVD-video disc that can be played back in the most DVD players.
Q: How much would you charge if I send you the Dvd to transfer the video clips on a new disc that i could download on my computer? My video camera is a Handycam Sony. I contacted Sony yesterday and they gave me the name of a site where I could send my disc for them to transfer the material onto a new disc, but I hesitate to do so because they don't sound very professional and I really wasn't impressed by their site. Please let me know what you can do for me.
A: US and Canadian users can now send discs for detailed analysis to our lab in Toronto, Canada. For inquiry, please contact firstname.lastname@example.org .