CDRoller - Software for CD/DVD/BD/HD-DVD data recovery

Support

The goal of CDRoller Support Team is to provide our users with unrivaled technical assistance when implementing CDRoller technologies. Our commitment to you is a very simple. Top-notch support and immediate solutions of your data recovery problems. Since we have customers throughout the globe, we will do our best to respond to requests 24 hours a day. With our technical assistance, there are no banker's hours, no auto-responder support replies, and no closed for the holiday's door sign.

You do not have to purchase the software in order to receive support, all your questions regarding CDRoller will be responded within 12 hours, usually within 4 hours.

If you have purchased the product, please include the email address that you used when purchasing the software - we use this to confirm your purchase status and support requests from customers receive priority over others.

We always appreciate your contribution. Please take a moment to share your feelings, ideas and bug-reports. Before contacting us, please consult Online Help or User's Manual. If your question is not answered, please use one of the feedback forms below:

Technical support: support@cdroller.com.

Sales department: sales@cdroller.com.

Any suggestions or comments: suggest@cdroller.com.

You can also mail all your discs to our tech lab in Toronto, Canada for detailed analysis and data recovery. We'll be glad to assist you with recovering precious data that seem to be inaccessible for your computer hardware. Including the discs your computer CD/DVD drive cannot mount, e.g. unreadable mini DVDs, quick-erased (blanked) CDs and DVDs, etc. For inquiry, please contact support@cdroller.com.

Send us information about your problem:

Your name:
Email address:
(very important!)
Product:
Version:
Operating System:
CPU:
CD(DVD) Drive(s) installed:
Problem Description:
If the problem involves an error message, please include the complete text of the error message. You can scroll this field to enter as much text as necessary. Thanks!