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6. Recovering CD/DVD/BD Data |
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7. Additional features |
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8. FAQs |
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9. Customer Support |
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Annex A Controls and dialog boxes |
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A.4. Preferences |
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Open
CDRoller and insert the disk into the drive. The program must
analyse your disc immediately after insertion. After the disk has
been verified, the Main Window displayes it similar to the
one shown here.
Look at the File System column. This may give us an
important info about the type of the disk. In the picture shown
above, this is a disk in which UDF file system has been
placed onto a single session. We will name the disk has one or
more such sessions as "UDF disk". If all sessions
are displayed with "ISO/Joliet" in the File System column,
we will name such disk as "ISO disk", i.e the disk with ISO
9660 file system.
At first, click the Recover All button in the Toolbar in
order to retrieve all files and folders off the disc or selected
(current) session. Also, check out a readability of the root
directory (folder), just left double click on the disk name, or use
the Open command from the Side Bar. Please answer to the
following questions: Is the root folder readable or not? Can i
browse the disk contents? The answers may be applicable at the next
stages of cd/dvd data recovery.
Troubleshootings.
1. If the program can not recognize your disk automatically,
click the Refresh button in the Tool Bar, or insert the disk
first and then open CDRoller. Also, to read the unclosed disks, i.e
the disks left "as-is" by CD/DVD/BD mastering program we recommend
you to use the following method:
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Uncheck
Detect disc insertion by Windows under the Browser tab in the Preferences dialog and
wait for the end of disk reading processed by another CD related
program.
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Select
the Refresh command from the File menu, or click the
Refresh button in the Tool Bar.
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2. To read UDF disks we recommend you to use CD-RW
(DVD-) drives - the disks are recorded with so-called
packet-written technology and old CD-ROM / DVD-ROM drives may not
access to their data.
3. Some drives may not support our special methods. These
devices may hang the program when analyzing the disk. In this case,
uncheck Always use a drive capabilities under the Browser tab in the Preferences dialog,
insert the disk and try to recognize it again.
4. If you get 'Unknown file system...' message and
you're sure the files data were placed on the disc, please try to
scan your disc without using the file system structures:
- If your DVD has been created by DVD camcorder or standalone
recorder, please use the Recover
DVD Video option.
- If you know ISO/Joliet file system was actually placed on
the disc, try the Identify Raw
ISO Data command.
- In case of UDF disc, if you know a name of CD/DVD/BD
mastering program (or standalone device), which actually created
your disc, try the forced scan, selecting the software or
device profile in the forced scan list under the UDF Reader tab in the Preferences
dialog.
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