CDRoller Web Online Help - 8.10. General Questions

Q: How can i send my disc for your analysis?
A: US and Canadian users can now send discs for detailed analysis to our lab in Toronto, Canada. For inquiry, please contact support@cdroller.com .

Q: Why do you use temporary storage on HDD to perform a different operations such as: Folders and Files Copying, Files Execution, etc.?
A: Using a temporary storage and temporary files on HDD to perform commands as mentioned above is one of our methods to manage the disc contents safely and with maximum reliability. Since damaged areas can occur on your disc, an attempts of direct copying, opening or executing files and folders may result in loss of data already exist on HDD or even to stop the program responding. To prevent these problems all operations mentioned above and also Digital Audio Extraction use a temporary storage and (or) create a temporary files on HDD. Note. When you close CDRoller, the program automatically cleans out all temporary folders and delete all temporary files.

Q: Size of my CD is 424 MBytes, it contains 177 folders and 1840 files. I've found size of created CD image is about 32 kBytes. Why?
A: CDRoller creates Short CD/DVD Image as a file that contains ALL DIRECTORY STRUCTURE (directory tree) of your CD (DVD) including complete folders and files names with attributes. This enables you to browse through the folders, search for the files or/and folders which you need (with the help of 'Find' option), detect the prorerties of them using 'Properties' command, but in order to retrieve any file, you should insert a "real" disc. When you insert a disc that has the image that has been created before, CDRoller determines this image as a "mirror" of the real CD (DVD), displays it with an appropriate icon in the List window and further, utilizes image to access to any folder quickly without reading the disk really inserted. This is an extremely useful if your "real" CD(DVD) has become a disc with unreadable folder(s) and, therefore you can not access to its files.

Q: I've found the text file, which was necessary in my collection of CD images. How can I open it ?
A: At first you should be sure that "Open command" option is checked on the CD/DVD Library tab in the Preferences dialog, then you can simply double click on file's name or on it's icon. Further, you'll be prompted to insert a REAL CD if your CD/DVD drive has no it inside.

Q: I have already created a collection of MP3 encoders on my HDD including different versions of Lame and Blade encoders (DLLs). How can I select appropriate encoder in the CDRoller shell quickly?
A: Just activate the options dialog box on the Audio Extraction tab in the Preferences for assigned encoder (Lame or Blade) and select appropriate DLL from your collection without program restart.

Q: What versions of Lame and Blade encoders (DLLs) did you utilize when testing the program?
A: CDRoller was tested with Lame's versions 3.66 and 3.81, and Blade's version 0.82.

Q: Can I make a suggestion for a new feature?
A: Sure, new suggestions are always welcome, you can send them to suggest@cdroller.com. All the suggestions will be considered at least and you will probably see them as new program's features in the future releases.